Automotive Service Advisor - Customer Experience & Upsell

Group 1 Automotive in Shrewsbury is seeking a Service Advisor for Volkswagen, acting as the main contact during vehicle maintenance and repair. You’ll welcome customers, keep them informed of progress, and promote additional services to support vehicle health and workshop revenue.

You’ll develop product knowledge through manufacturer-led training and work in a team focused on delivering exceptional, honest experiences with flexible working options where possible.

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