Automotive Workshop Manager

About the Role

A leading automotive service center in Derby is seeking an experienced and motivated Automotive Workshop Manager to oversee its daily operations. This leadership position requires strong organizational skills, excellent customer service management, and a deep understanding of automotive repair processes. You will be responsible for managing a team of technicians, ensuring efficiency, quality, and profitability. This is a key role for an individual looking to take on greater responsibility and drive success in a dynamic workshop environment.

Key Responsibilities

• Manage the day-to-day operations of the workshop, including scheduling, workflow, and staff supervision.
• Ensure the highest standards of customer service and satisfaction are maintained.
• Oversee the work of automotive technicians, providing guidance and support to ensure quality repairs.
• Manage inventory of parts and supplies, optimizing stock levels and controlling costs.
• Monitor workshop performance, analyze key metrics, and implement strategies for improvement and profitability.

Requirements

• Proven experience in a management or supervisory role within the automotive industry.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Comprehensive understanding of automotive diagnostics, repair processes, and workshop management systems.
• Ability to manage budgets, control costs, and drive business growth.

Benefits

• A competitive salary with performance-based incentives.
• The opportunity to lead a dedicated team in a well-established automotive business.
• Continuous professional development and training programs.
• A supportive management structure and a positive work culture.
• Potential for future career advancement within the company.