Automotive Workshop Manager

About the Role

Our client seeks an experienced and dynamic Automotive Workshop Manager to oversee operations at their busy service centre in Portsmouth . You will be responsible for managing the day-to-day running of the workshop, leading a team of technicians, and ensuring the delivery of high-quality automotive services. This leadership role requires strong organizational skills, excellent customer service focus, and a deep understanding of automotive repair processes. Join a reputable automotive group and take charge of a thriving workshop environment.

Key Responsibilities

• Manage workshop staff, including scheduling, training, and performance appraisals.
• Oversee the efficient workflow of service and repair jobs, ensuring timely completion.
• Maintain high standards of quality control and customer satisfaction.
• Manage workshop inventory, tools, and equipment, ensuring they are well-maintained and compliant with safety regulations.
• Develop and implement strategies to increase workshop profitability and efficiency.
• Handle customer complaints and ensure prompt and effective resolution.
• Ensure compliance with all health and safety regulations within the workshop.

Requirements

• Proven experience in a supervisory or management role within an automotive workshop .
• Strong technical knowledge of vehicle repair and maintenance.
• Excellent leadership, communication, and interpersonal skills.
• Experience with workshop management software and systems.
• Ability to manage budgets, control costs, and drive profitability.
• A proactive approach to problem-solving and process improvement.

Benefits

• Competitive salary and performance-based bonus structure.
• Opportunity to lead a skilled and dedicated team.
• Ongoing training and professional development opportunities.
• A stable and reputable automotive business with a strong local presence.
• Pension scheme and other standard employment benefits.