Automotive Workshop Manager

About the Role

Our client is seeking a dynamic and results-oriented Automotive Workshop Manager to lead their busy service center in Reading . You will be responsible for overseeing all workshop operations, managing a team of technicians, ensuring high standards of customer service, and driving profitability. This leadership role requires strong organizational skills, excellent people management abilities, and a deep understanding of automotive repair processes. The ideal candidate will be passionate about the automotive industry and committed to fostering a positive and productive work environment.

Key Responsibilities

• Manage the day-to-day operations of the workshop, including scheduling, workflow, and resource allocation.
• Lead, motivate, and develop a team of automotive technicians and support staff.
• Ensure all repairs and servicing are carried out to the highest quality standards and within agreed timeframes.
• Oversee customer service interactions, ensuring a positive experience and effective communication.
• Manage workshop inventory, order parts efficiently, and control operational costs.
• Implement and enforce health and safety procedures to maintain a safe working environment.

Requirements

• Previous experience in a Workshop Management or supervisory role within the automotive sector.
• Strong leadership and team management skills.
• Comprehensive understanding of automotive repair techniques and diagnostics.
• Excellent organizational and problem-solving abilities.
• Proficiency in using workshop management software and systems.
• A commitment to customer satisfaction and business development.

Benefits

• Competitive salary and performance-based bonus structure.
• Opportunities for professional growth and advancement.
• Manage your own workshop with autonomy.
• Comprehensive benefits package including pension and healthcare.
• A challenging and rewarding leadership opportunity in the automotive industry.