Aviation Security Agent

Better places, thriving communities.

Security Agent – IAG Cargo

IAG CARGO, Sealand Road, Heathrow Airport, Hounslow, Middlesex, TW6 3AQ, UK

Shifts: Days and Nights

Timings:

Job Purpose

To ensure the safety and security of air cargo, site personnel, and property by performing access control, cargo screening, and surveillance duties in compliance with Department for Transport (DfT) and Civil Aviation Authority (CAA) regulations. As a key member of Mitie's Aviation Security team, the role supports secure, efficient, and compliant cargo operations.

Main Duties and Responsibilities

• Carry out screening of cargo using X-ray machines, ETD (Explosive Trace Detection), hand search, and other approved methods in line with CAA regulations and training.
• Control access to the site and cargo handling areas, ensuring only authorised personnel are permitted entry.
• Conduct security checks on vehicles, visitors, and staff in accordance with site procedures.
• Monitor CCTV systems and respond to security incidents or alarms.
• Maintain accurate and up-to-date records of screening activities and access control logs.
• Report any suspicious behaviour, items, or breaches of security to the duty manager and escalated as required.
• Support operational duties as required by the Cargo or Aviation Security Manager.
• Provide excellent customer service to internal and external stakeholders while upholding a professional security presence.
• Follow Mitie and site-specific policies, including health and safety protocols, and actively contribute to a safe working environment.
• Participate in regular refresher training, including aviation security modules and on-the-job assessments.

Essential Requirements

• Must hold a valid CTC (Counter Terrorism Check) or be willing to undergo the vetting process.
• Completion of Aviation Security Cargo Training (CO – Cargo Operative) including:
• COS – Cargo Screening
• CO – Cargo Operative
• GSAT – General Security Awareness Training
• Experience in a similar security or screening role, preferably in aviation or cargo.
• Good understanding of aviation and cargo security regulations.
• Strong communication and interpersonal skills.
• High levels of attention to detail and situational awareness.
• Ability to work under pressure and remain calm during incidents.
• Physically fit to perform screening and patrol duties.
• 5 Year checkable history in the UK
• Must do Nights.

Desirable

• Previous experience operating X-ray or ETD screening equipment.
• SIA Licence (Security Guarding or Door Supervisor CCTV Licence).
• First Aid Certificate.
• Manual handling and health & safety training.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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