Band 3 Receptionist / Ward Clerk

Join Our Team - Band 3 Receptionist/ Ward Clerk

Location : Belfast

Rate of pay £12.75 per hour

2 days/ Musgrave Hospital

3 days/ Belfast City Hospital

We are seeking a compassionate and organised Band 3 Receptionist /Ward Clerk. This is a rewarding role where you will be the first point of contact for patients/families, helping to create a welcoming and reassuring environment.

About the Role

You will support the day-to-day running of the department by providing a professional reception service alongside essential administrative duties, ensuring a safe, efficient, and patient-focused environment.

Key Responsibilities

• Greet patients and visitors, providing a friendly and professional service
• Register patients and manage appointments for clinics and Emergency Department
• Handle telephone enquiries sensitively and efficiently
• Maintain patient records, including scanning and documentation
• Communicate effectively with clinical teams and support coordination of care
• Arrange patient transport and track test results
• Maintain a clean, organised workspace and adequate stock levels
• Ensure confidentiality and data protection at all times

What We're Looking For

• Strong communication and organisational skills
• A caring and professional approach
• Ability to work in a busy, fast-paced environment
• Commitment to patient care, dignity, and confidentiality

Why Join Us?

Be part of a supportive team making a meaningful difference to patients and families every day, with opportunities to develop within the NHS.

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