Bespoke Operations Co-ordinator, FTC

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REQ ID:
JOB TITLE: Bespoke Operations Co-ordinator, FTC
SALARY: Competitive
POSTING START DATE: 06/08/2026
POSTING END DATE: 20/08/2026
LOCATION: Ryton

Working in Manufacturing at JLR, you'll be the hands-on expert who brings innovation to life. You'll collaborate with a team of expert technicians and problem-solvers and use cutting-edge tools, facilities, and processes engineered together to build era-defining vehicles that people across the world know and love. Your expertise will directly impact the shaping of modern luxury. Together, let's create the exceptional.

You’ll be working within Bespoke Operations, a team responsible for delivering bespoke vehicle programmes and managing the specialist content fitted to those vehicles.
The role will involve coordinating the ordering and timely delivery of bespoke parts, helping to ensure vehicle builds stay on track and are delivered to customers as planned.

WHAT TO EXPECT

In this role, no two tasks are the same. With lots of projects and relationships to build with people across the business and beyond, it’s a challenge that will help your career grow within an iconic organisation. Here’s what to expect:

• Ensure Bespoke content is ordered on time to meet build commitments. Direct order of parts through supply base via closed orders in SAP with the use of Excel order forms and recording data in Excel and Google trackers.
• Ensure Bespoke content is ordered accurately against customer requirements. Attention to detail with accuracy and meticulous attention to information received from multiple sources including Salesforce and eTracker essential.
• Maintenance of Bespoke trackers and administration. Collaboration with the wider team and other stakeholders, including suppliers with clear communication on change management and accurate data entry and record keeping.
• Key stakeholder to escalated supply or delivery issues to Bespoke supervisors. Robust auditable escalation process to be adhered to for any issues that affect supply or delivery for Bespoke vehicles.

WHAT YOU’LL NEED

Along with your ambition to achieve the exceptional, there are several skills that you'll need to have to help you succeed here, including:

• Highly proficient with spreadsheets.
• Experience using SAP or similar ERP systems.
• Experience in product tracking systems i.e VISTA, Sharepoint.
• Supply chain and logistics systems for tracking of parts delivery.
• Strong attention to detail, organisational skills, and the ability to manage multiple priorities effectively.

Applicants must have the right to work in the UK at the time of application, as this role is not eligible for Skilled Worker visa sponsorship.

BENEFITS

This role is rewarding in more ways than one. On top of our core offering, you'll do extraordinary work with amazing people. In addition, you can expect a wide range of benefits:

• Discounted car purchase (open to family members, too)
• A 52 week maternity leave policy and a 4 week paternity leave policy. Other parental leave policies are available
• A JLR company performance-related bonus
• An employee learning scheme providing funding for; education, training and other activities which support the development of personal skills and promote lifelong learning
• Access to open, employee-led support and social networks
• Comprehensive Life Assurance and Income Protection policies

*Flexible working is offered for specific roles dependant on responsibilities. Please speak to the hiring team for details.

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs.

Applicants from all backgrounds are welcome. If you're unsure that you meet the full criteria of a role – but you're interested in where it could take you – we still encourage you to apply. We believe in people's ability to grow and develop within their role – it's what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.

#WEAREJLR

At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential.

Find out what to expect at each stage of the process along with some hints and tips.

Find out more about working here in our JLR Life Blog:

We look after our employees by offering a host of benefits and investing in our talent through award-winning training

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