Bid Coordinator - Bracknell Office

Reliance is one of the UK’s leading independent security and safety technology specialists. For 40 years we’ve been trusted by major organisations to protect their people, assets and reputations through the right mix of proven systems, specialist expertise and consistently high service standards. Fully independent and vendor-agnostic, we combine the capability and footprint of a large national business with the agility, accountability and customer focus you only get from an independent team. We work in demanding, high-stakes environments where governance matters, uptime matters, and getting it right first time matters.
Our Vision & Values
Serious about Technology, Passionate about People. Reliance’s vision is to be the trusted partner organisations rely on to protect their people, assets and reputations - by combining serious security and safety technology with service that’s genuinely built around people. We believe technology only delivers value when it is designed well, implemented properly and supported consistently. That is why we are serious about technology - selecting and integrating the right solutions, keeping them resilient and cyber-secure, and making them easy to operate day to day. We are equally passionate about people - the clients and communities we protect, and the colleagues who deliver the work. We aim to build long-term relationships based on trust, openness and doing what we say we will do, every time.
Reliance is recruiting for a newly created Bid Coordinator role to strengthen our ability to deliver high-quality, competitive, and compliant submissions. With the volume and complexity of bids continuing to increase, we require a skilled professional to manage the entire bid process and take full ownership of our bid management tools, such as our bid platform (Loopio) and library, ensuring that accurate, high-quality, and current information is always available to the wider team. The Bid Coordinator will act as the central point of coordination for all bids, from initial kick-off meetings through to final submission, ensuring that processes run smoothly, timelines are met, and every submission is fully aligned with client requirements and internal governance. This role is about ensuring efficiency, accuracy, and quality, protecting the strength of our bids while also driving continuous improvement in how we compete.
This is not a technical writing position for each bid, though some writing and content development will be required, particularly in maintaining and updating our bid library. The main purpose is to own and coordinate the end-to-end bid process, ensuring timescales are met, bids are answered fully, best practice is embedded and improvements are consistently driven.
You will work closely with teams across the business - including Sales, Marketing, Design, Project Management, Service, and Health & Safety - coordinating contributions and managing the tools that underpin our bid process. A key part of the role will be maintaining and improving our central content library, ensuring that lessons learned, examples of best practice, and updated content are captured and incorporated into future responses.
The ideal candidate will be highly organised, detail-focused, and experienced in coordinating structured processes. You will be confident managing multiple deadlines, liaising across the business to drive activity, and ensuring compliance with governance standards.
Experience in bid coordination or a similar project-focused environment is essential, and a commitment to professional development (e.g. APMP) is desirable.
Your Team
Joining Reliance’s major projects team means joining an established culture where collaboration, mutual respect and a shared commitment to excellence allows everyone to be supported and encouraged to succeed. There is a genuine sense of belonging, where individual contributions are valued and achievements are celebrated collectively.
Open communication, continuous learning and positive energy that motivates you to perform at your best. It is an environment where you feel empowered, connected and proud to be part of a team that works together to deliver meaningful results to the business, our customers and clients.
Responsibilities
To own and manage the end-to-end bid process, ensuring submissions are delivered on time, fully compliant, and aligned with client requirements and internal governance.
To act as system owner for the bid management platform (Loopio), ensuring content is accurate, well-structured, version-controlled, and continuously updated (including by Content Owners) with lessons learned and best practice.
To plan, schedule, and coordinate all bid activities, including kick-off meetings, progress reviews, approvals, and final submission.
To liaise with internal stakeholders (Sales, Marketing, Design, Senior Management, Finance, Legal, Project Management, Service, and Health & Safety) to secure timely inputs and ensure submissions are accurate and complete.
To maintain and improve the central bid content library, embedding feedback and updating case studies, success stories, and company information to reflect the latest capability.
To provide quality assurance across all submissions, checking alignment with evaluation criteria, governance processes, and brand standards.
To support the creation of non-technical content and coordinate technical inputs, ensuring a consistent and compelling narrative.
To monitor progress daily, identify risks or bottlenecks early, and drive resolution to keep bids on track.
To coordinate structured post-bid reviews and wash-ups, capturing lessons learned and consolidating data to drive continuous improvement.
To implement and promote best practice in bid management, ensuring clear communication of process, responsibilities, and expectations across the team.
To reduce the cost to bid and improve efficiency by optimising workflows, reusing high-quality content, and streamlining processes.
Contacts & Interfaces
Sales & Marketing
* System Design
* Service & Maintenance
* Finance
* Project Management and Delivery
* Technical and Professional Services Technicians (PST)
* Senior Management Team (SMT)
* Client Success
* SHEQ
Your Experience
Proven experience in bid management, proposal support, or a similar structured process role
Demonstrable understanding of the end-to-end bid process, with the ability to manage multiple concurrent submissions
Experience managing and maintaining bid libraries/content management systems (e.g. Loopio or equivalent), including version control and continuous improvement
Strong organisational and time-management skills, able to plan, prioritise and deliver to tight deadlines
Ability to coordinate multiple stakeholders across departments, including senior leaders
High proficiency in Microsoft 365 (Word, Excel, PowerPoint) and collaboration tools (SharePoint, Teams)
Understanding of compliance and governance requirements within a bid process (mandatory requirements, evaluation criteria, internal approvals)
Excellent written and verbal communication skills with exceptional attention to detail
Ability to ensure accuracy, consistency and quality across all submissions
Continuous improvement mindset - capturing lessons learned and strengthening templates and reusable content over time
Your Qualifications
Essential:
Strong working knowledge of technology-led solutions and formal tender processes
GCSEs (or equivalent) including English and Maths (or equivalent demonstrable competency)
Commitment to ongoing professional development
Desirable:
Bachelor’s degree (or equivalent experience)
APMP Foundation/Practitioner (or commitment to achieve)
Project management qualification (e.g. PRINCE2 Foundation, APM PMQ, or similar)
Training in quality/compliance systems (e.g. ISO awareness, document control)
Your Key Skills & Competencies
Bid governance and coordination - runs a structured process from kick-off to submission, keeping owners and deadlines on track
Planning and prioritisation - manages multiple live bids and protects quality under pressure
Stakeholder management - secures timely inputs from technical, commercial and operational teams, including senior stakeholders
Quality and compliance discipline - checks mandatory requirements, evidence, consistency and submission readiness before sign-off
Clear written communication - turns inputs into polished, client-ready responses while maintaining accuracy
Document and content control - strong version control, templates, naming conventions and audit trail management
Continuous improvement through analysis - reviews bid performance and feedback, identifies patterns and root causes, and turns learning into practical improvements (templates, content library, win themes, compliance checks and ways of working)
Commercial awareness - understands assumptions, exclusions, risk/clarification points and approvals as part of compliant submissions
Your Aptitudes & Behaviours
Highly organised and dependable - plans ahead, meets deadlines, and follows through on actions without needing close supervision
Calm under pressure - stays focused during peak bid periods and maintains quality when timelines are tight
Proactive and solutions-led - anticipates issues early, escalates appropriately, and proposes practical options to keep bids moving
Collaborative and approachable - builds positive working relationships across the business and earns timely contributions from others
Confident communicator - able to challenge constructively, clarify requirements, and keep stakeholders aligned
Detail-driven with pride in quality - notices inconsistencies, checks facts and formatting, and protects the standard of every submission
Analytical and improvement minded - learns from results and feedback, identifies root causes, and embeds improvements into templates, content and process
Resilient and adaptable - adjusts priorities quickly as bid requirements change, without losing control of delivery
Professional and discreet - handles sensitive commercial information with care and integrity
Customer focused mindset - thinks from the client’s perspective and helps ensure responses are clear, relevant and easy to evaluate
Additional Information
Must hold valid driving license
UK citizen or valid work permit
Security clearances will be applied for when onboarding
Your Growth Opportunities
Exposure to leading security and technology vendors, including new platforms, product roadmaps and partner resources
Experience supporting bids for complex, high-profile estates and world-leading clients across multiple sectors
Ongoing solutions training alongside the sales and technical teams to build wider commercial and technical confidence
Structured development in bid best practice, including governance, compliance, win themes and response quality
Opportunity to work towards professional qualifications (e.g. APMP and related training) with support from the business
Development of project coordination skills through managing multiple workstreams, deadlines and senior stakeholders
Hands-on experience strengthening our bid library, templates and reusable content - building a recognised centre of excellence
Progression through internal mobility
Working at Reliance means joining an award-winning company that genuinely makes a difference. We combine cutting-edge technology with a team culture built on integrity, agility and trust. You’ll work alongside knowledgeable passionate people who value honesty, collaboration and respect for both customer and colleague.
Your benefits include:
Competitive base salary
Company pension plan
Employee healthcare
Subsidised dental care plan
Subsidised eyecare plan
Access to 24-hr online GP
Company sick pay
Reduced Gym membership
25 days holiday plus Bank holidays and 1 charity day per year
Employee Recognition program
Employee referral scheme
Training & Accreditation opportunities
Access to Boost works
Long Service Awards
Regular Social Events
Flexible working hours
Free onsite parking with electric charging points