Bilingual Customer Service Team Lead-Italian/Spanish Hybrid

Advancing People Multilingual Ltd is recruiting a Italian or Spanish speaking Customer Service Team Leader. The role is hybrid with 2 days in Nottingham and 3 days remote, responsible for managing the CS team to maximise order book conversion and KPI achievement.

You will coach staff, drive service improvements, and build strong customer relationships. The ideal candidate will be fluent in Spanish or Italian, possess excellent communication skills, and be capable of leading a busy team while

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