Boutique Hotel Manager

About the Role

Our client is seeking a proactive and experienced Boutique Hotel Manager to lead their charming establishment in the vibrant city of Manchester . This role demands a hands-on leader who can oversee all aspects of hotel operations, from guest services and staff management to financial oversight and marketing initiatives. You will be responsible for upholding the unique character and high standards of the boutique hotel, ensuring memorable experiences for every guest. The ideal candidate possesses a blend of operational expertise, strong leadership qualities, and a genuine passion for hospitality.

Key Responsibilities

• Manage day-to-day operations of the hotel, ensuring smooth and efficient service delivery.
• Lead and motivate the hotel team, promoting a culture of excellence and teamwork.
• Oversee revenue management, budgeting, and financial reporting.
• Implement and maintain high standards of service, cleanliness, and presentation.
• Develop and execute local marketing and sales strategies to drive occupancy and revenue.
• Handle guest feedback and resolve any issues to ensure guest satisfaction.

Requirements

• Previous experience as a Hotel Manager or Assistant Hotel Manager in a similar boutique setting.
• Solid understanding of hotel operations, including front office, housekeeping, and F&B.
• Proven ability in financial management, budgeting, and cost control.
• Exceptional leadership and people management skills.
• Strong marketing and sales acumen, with experience in local outreach.
• Excellent communication and problem-solving abilities.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work arrangement allowing for flexibility.
• Access to professional development programs.
• Employee discounts on hotel services.
• A supportive and creative work environment in a unique hotel setting.