Brand Ambassador Helpdesk Coordinator

Word360 in the United Kingdom is seeking a driven Helpdesk Coordinator to deliver an outstanding client experience and act as a brand ambassador for the company. You will respond to calls and emails, manage client and linguist inquiries, maintain records, and work from our office in Birmingham.

A minimum of 2 years in customer service and strong English communication are essential. The role requires attention to detail, teamwork, and the ability to solve problems quickly while meeting KPIs.

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