Business Development & Offering Specialist

The Business Development & Offering Specialist supports Maintenance Offering and Sales Development Manager in developing and implementing a maintenance sales approach and offering in a frontline. You will analyse related KPIs, propose improvement actions, support the rollout of KW programs and train sales teams in the usage of sales‑ and sales management tools.

Key Responsibilities

• Analyses maintenance offering and pricing data and KPIs
• Identifies and proposes concrete improvement actions based on analysis
• Maintains sales and tendering tools and price lists
• Trains sales teams in usage of sales-, tendering and sales management tools
• Supports sales teams in optimizing dimensioning by sales role and in assigning clear responsibilities for each sales team member, given local business characteristics (e.g. LIS-base, customers by group and segment, renegotiation and conversion volumes, claims etc.)
• Supports sales teams in analyzing internal and external data for sales planning and in completing high‑quality sales plans
• Collects feedback and competitor data from their market
• Contributes to local offering and pricing development
• Supports in coordinating Unit’s improvement activities and development programs
• Supports in rollout of KONE Way (internal projects) sales programs
• Supports in implementation, ramp‑up and ramp‑downs of products and new releases
• Supports in marketing activities and campaigns and in creation of material for Sales Managers and Salespersons in defining, specifying and communicating KONE benefits and advantages of maintenance offering
• Supports in demand planning and forecasting from frontlines to supply lines (repairs & spares)

Key skills & experiences

• Experience in business performance management is desirable
• Experience in sales / sales management is essential
• Industry, construction or relevant other B2B environment is desirable
• Contract experience
• Project management experience
• Experience in presenting
• CRM experience (Salesforce)
• Excel (Intermediate-Advanced)
• Able to prioritize / attention to detail
• Data driven
• Fluent in written and spoken English
• Collaborative team player

Please be informed that within the business the job title will be: Unit Offering and Sales Development Specialist

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