Business Development Manager, Business Banking

• Drive business development activities to build partnerships for new opportunities
• Support the design, development, and implementation of business development strategies and plans
• Build and maintain relationships with business leaders, business partners, and related organisations
• Monitor and analyse the marketplace
• Participate in sales strategies and policies
• Generate and facilitate total solutions for business development and continuous growth
• Meet customer needs and assist the business in achieving its lending commitment
• Handle concerns and complaints at first point of contact
• Ensure good customer outcomes at every interaction
• Formulate and drive a business plan to achieve all KPIs
• Complete control tasks in a timely manner to the required standard
• Provide accurate, full, and relevant information to customers
• Liaise with colleagues to share best practice and flex capacity between teams
• Build a strong internal and external stakeholder network
• Promote a culture where risk is managed effectively within the business

Requirements

• Understanding of audit and risk requirements, both internally and externally
• Experience of meeting and exceeding customer needs
• Diploma in Lending Skills, or equivalent, or willingness to complete the qualification within 18 months of starting the role
• Experience of delivering presentations to customers
• Effective relationship management, diary management, and time management skills
• Knowledge of technology platforms
• Excellent interpersonal, communication, and presentation skills
• Ability to network effectively
• Ability to respond and adapt to shifting priorities and deliver effective performance within challenging timelines
• Ability to operate within the training and competence scheme
• Ability to understand and adhere to relevant laws, conflicts of interest, and anti-money laundering guidelines

Core Competencies

Demonstrates expertise in business development strategies, relationship management, and customer engagement to drive growth and achieve key performance indicators. Proficient in understanding audit and risk requirements while ensuring compliance with relevant laws and guidelines.

Highest-signal resume keywords

• Business Development
• Relationship Management
• Customer Needs Assessment
• Audit and Risk Understanding
• Presentation Skills

ATS Optimization Keywords

Hard Skills

• Business Development Strategies
• Customer Engagement
• KPI Achievement
• Lending Skills
• Market Analysis

Soft Skills

• Interpersonal Skills
• Communication Skills
• Time Management
• Adaptability
• Networking

Certifications & Qualifications

• Diploma in Lending Skills

Industry Keywords

• Risk Management
• Anti-Money Laundering
• Compliance
• Stakeholder Engagement
• Sales Strategies

Tools & Technologies

• Technology Platforms

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