Business Development Manager (EMEA/ASIA)

Business Development Manager (EMEA/ASIA)

ARC's purpose is to expedite access to precision medicine clinical trials for patients globally. We fulfil our purpose through our dedicated team of experts with unparalleled domain knowledge, and the important relationships we have developed with our global clients.

We are a Belfast-based Clinical Research Organisation that specialises in delivering compliance excellence for companies in the precision medicine sector. We support many of the world's leading pharmaceutical R&D companies in implementing unapproved diagnostics in their clinical development programmes for patient selection or stratification, working as a strategic and integrated expert partner, taking full sponsor ownership of the IVD study being conducted in parallel with our clients' IND/IMP trial.

ARC's team of experts cover IVD regulatory compliance, study design and approvals, quality assurance including vendor due diligence and management along with a team of clinical research experts who manage the IVD study, ensuring it is conducted in compliance with local and global GCP, and that the biomarker data is robust and reliable.

To further support our growing client base and to expedite patient access to life-saving experimental medicines, ARC has developed and launched our SaaS platform, ARC360. ARC360 is transforming how organisations access regulatory intelligence and tailor study-specific information for using in vitro diagnostics to select and manage patients in IND trials. Powered by cutting-edge technologies and supported by a team of regulatory, quality, and clinical operations experts, ARC360 is designed to accelerate the initiation of complex clinical trials.

Job Purpose

As Business Development Manager in precision medicine, you will be responsible for identifying business opportunities and developing strategies to market and sell a range of specialised regulatory, clinical, laboratory and technology services to pharma/diagnostic companies. You will work as part of the ARC’s Commercial team, reporting into the CEO. You will seek out business opportunities and collaborations in the delivery of ARC’s global commercial strategy and implementation with specific emphasis on NEW sales.

Key Responsibilities:

• Lead new sales for the commercial team, including identifying new targets, preparing new quotes, organising and scheduling meetings and working with marketing to prepare sales-engagement tools.
• Conduct market research, analyse market trends, identify customer needs, and assess competition.
• Developing and implementing sales strategies, building and maintaining relationships with new customers and stakeholders, negotiating contracts, and achieving sales targets.
• Work closely with Marketing and other departments to ensure that products and services meet customer and market demand.
• Coordinate training and customer support activities to ensure customer satisfaction and successful launch of new products/services.
• Support Management in identifying and attending trade shows, conferences, and other industry events, as well as developing and maintaining a network of key opinion leaders, distributors, and partners to drive growth and expansion of the business.
• Act as customer interface for webinars, seminars and key industry events.
• Coordinate activities related to lead generation, follow-up and tracking. Metrics: lead activity, sales pipeline, pipeline velocity and conversion ratios.
• Record contractual agreements between the company and vendors, suppliers or clients, and ensure that all parties are aware of the contracts’ terms and conditions.
• Maintain up-to-date information on pricing, promotional activities, and product launches and communicate them regularly to the commercial and marketing teams.
• Work collaboratively with other functions to drive cross-functional projects to completion, adhering to strict timelines and budgets.
• Develop and maintain good working relationships with team members and stakeholders.
• Manage and maintain CRM HubSpot Contacts, ensuring new contacts are assigned to appropriate list categories.
• Identify and undertake ongoing professional development linked to personal objectives to ensure continued awareness of current sales and marketing standards.
• Utilise Account-based marketing (ABM) to support ARC’s long-term growth.
• Contribute to ARC company culture initiatives to maintain a positive and engaging workforce.
• Any other duties, within reason and capability, as determined by the management.
• A Bachelor’s Degree in Business Administration, Business Studies, or a related field.
• A professional sales certificate such as CPS, CISP and/or CSOP.
• 5-10 years of sales experience in a similar role, ideally in the precision medicine sector is highly preferred.
• Experience of writing customer quotes. Attention to detail and proof-reading skills are a plus.
• Strong written and verbal communication skills, with the ability to effectively work with clients and colleagues alike. Linguistic ability in at least one European language (besides English) and ability to speak Asian languages are a plus.
• Attention to detail and ability to maintain accurate records.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet strict deadlines.
• Proficient in Microsoft Office Suite and data management.
• Knowledge of HubSpot CRM software

“We are an equal opportunity employer; applications are welcome from all and appointment will be made on the basis of merit.”

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