Business Process Improvement Lead

Business Process Improvement Lead

A leading provider of healthcare services is seeking a Business Process Improvement Lead to drive process excellence and business scalability during a period of significant transformation.

Location: Midlands (Hybrid)

Seniority Level

• Director

Employment Type

• Full-time

Job Function

• Project Management and Health Care Provider

Industries

• Hospitals and Health Care

The Role

• Lead cross‑functional process improvement initiatives across HR, finance, quality, and operations.
• Simplify workflows and reduce duplication to prepare the organisation for future growth.
• Work with leadership teams to embed lean methodologies and develop a culture of continuous improvement.
• Influence change through evidence‑based process design, strong stakeholder engagement, and clear communication.
• Support upcoming system implementations by ensuring business processes are ready for technology enablement.

The Person

• Experienced process improvement leader, ideally from a regulated, multi‑site or transformation‑driven organisation.
• Lean Six Sigma or business analysis qualified, confident in applying structured methodologies.
• Excellent communicator who can challenge constructively and gain buy‑in across all levels.
• Adaptable and pragmatic, capable of balancing long‑term design with immediate operational needs.
• Passionate about helping people and systems work smarter, not harder.

Why Apply

This is an opportunity to help design how a national organisation operates, simplifying processes, clarifying accountability, and ensuring it can grow sustainably over the next five years. You’ll work with a committed senior team, drive tangible improvement, and build a scalable foundation for the future.

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