Business Support Co-Ordinator

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an organised Business Support Co-Ordinator who will support the technical co-ordinator and technical supervisor to ensure engineering job allocations are appropriate.

Role Responsibilities

• Raising, Goods Receipting & accurate allocation of orders in SAP / Coupa.
• Take calls from customers in relation to reactive jobs and general enquiries.
• Ensure the delivery of the services within the Mitie team, ensuring customer requirements are met and their needs anticipated at all times.
• To assist and support the Mitie service lines by performing a range of day-to-day administration duties.
• Responsible for all reactive work order requests received to the helpdesk to ensure they are completed and closed within the contractual KPI's and SLA's.
• Customer communication - keeping the customer informed of progress on their request.
• Ensure all month end reporting is delivered in an accurate and timely manner to the above site Finance Management team.
• To provide the day to day services required to support the Post Room functions at GSK Worthing.

Experience of working in a Administrative / Office environment

• Previous Finance experience - Experience in SAP / Coupa highly desirable
• Organised and process driven with excellent attention to detail
• Experienced in Microsoft Office packages
• Good written, verbal communication and negotiation skills to support them in their role
• A team player with the ability to lead by example through operation excellence, strong interpersonal skills, and the ability to interact at all levels

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