Business Support Officer – Children’s Social Care

We are recruiting two Business Support Officers to join the Children's Social Care service team. You will provide fast, accurate administrative support in a busy, customer-focused team.

Role Details

Rate: £23.10 per hour (Umbrella)

Contract: 24 weeks, 21 September 2026 to 7 March 2027

Hours: 35 per week

Location: Lewisham, Greater London

Hybrid: 60% office-based, plus attendance when required

Vacancies: Two

Check: Standard DBS

Key Responsibilities

Provide administrative, clerical and reception support.

Manage correspondence, post, scanning, filing and electronic records.

Update case information on LCS, EHM, ContrOCC and SharePoint.

Arrange meetings, visits and case conferences; prepare papers and take notes.

Handle telephone, email, online and face-to-face enquiries professionally.

Process referrals, applications, payments, purchase orders and invoices.

Support reporting, information requests and complaints administration.

Maintain confidentiality and follow safeguarding, data protection and health and safety procedures.

About You

Recent experience in administration or business support.

Confident using Microsoft Office, spreadsheets, databases and digital records.

Clear written and verbal communication skills.

Strong organisation, accuracy and ability to meet deadlines.

Discretion when handling confidential or sensitive information.

Ability to work independently and escalate complex issues.

Public-sector or Children’s Services experience is desirable.

LCS, EHM or ContrOCC experience is an advantage.

Application Information

Apply now with an up-to-date CV showing your relevant administrative experience and ICT skills. You must be available from 21 September 2026 and able to complete a Standard DBS check.

DBHRSolutions is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates