Business travel - implementation and support executive

Business travel - implementation and support executive Required for this expanding company who support a number of TMCs in the UK. They are looking for someone from a TMC background with 1st/2nd line support, an implementation support agent or a helpdesk agent.Strong knowledge of online booking tools is a must. Homebased, up to £42,000, plus 5% bonus, 23 days holidays etc

Business travel - Implementation and support executive duties

• Lead the implementation and configuration off online booking tools, Atriis and Cytric
• Support the business with first and second line queries once live and deliver a very high level of customer service
• Provide virtual and onsite training sessions
• Evaluate training needs
• Suggest solutions to the TMC where needed regarding client need of an online booking tool

Business travel - Implementation and support executive skills required

• Proven record of implementing and supporting online booking tools Someone from a 1st/2nd line support background, implementation support of Helpdesk, working for a business travel company
• Strong technical knowledge
• Excellent communication skills
• Confidence in delivering presentations and training
• Ideally knowledge of either Atriis or Cytic
• An excellent problem solver

Additional information

• Monday to Friday role 9am to 5.30pm =Homebased only
• Benefits include a 5% bonus, 23 days holidays, pension and many more

If you are interested in the above role please apply online or send your cv to (url removed) quoting DT60839