Campus Coordinator
- Remote, United Kingdom
- Contract·Remote
- Full time
Job Description
Campus Coordinator (Residential Only)
Contract: Full Time, Fixed Term (4‑8 weeks)
General Duties and Responsibilities
- Represent the company professionally at a local level.
- Act in a professional and appropriate manner with all of Language in Action/Malvern International’s agents, clients, students, host‑campus staff and Language in Action staff; not to engage in any activity which may bring Language in Action/Malvern International or the host campus into disrepute.
- Wear the Language in Action uniform.
- Complete mandatory online training, attend a training day, or days, prior to the start of the course, and thereafter to attend any staff meetings deemed necessary by the on‑site management team.
- Read, be fully conversant with, and act in accordance with the staff handbook, company policies, relevant Child Protection documents and all risk assessments prior to the start of the period of employment (documents supplied prior to the start of employment). Remaining vigilant in all matters of student welfare and reporting issues or concerns to an appropriate member of staff.
- Act always in accordance with the company policies outlined in the staff handbook and with the safeguarding policy to ensure the safety and well‑being of all students. Maintaining an approachable, but professional and appropriate attitude towards all students, group leaders and staff.
- Ensure that the company’s Health and Safety guidelines are followed, both on campus and when students are on off‑site excursions.
- Ensure that students adhere to the code of conduct laid down by the company and report any incidents of misbehaviour to the appropriate member of staff.
- Be involved in any activity necessary for the smooth running of the centre.
Role Specific Responsibilities and Tasks
Tours and Excursions
- Assist with the set‑up, opening and closure of the centre.
- Deliver campus inductions for students and group leaders.
- Create the Campus Team member rota on a weekly basis for approval by the Centre Manager.
- Be familiar with, and adjust where necessary, all risk assessments related to campus and student activities.
- Plan for, organise, deliver, and participate in on‑campus activities including but not limited to the following:
- Source or acquire equipment and/or provisions for activities ahead of time
- Book, request or hire venues or spaces for activities.
- Hold regular meetings with Campus Leaders.
- Ensure Campus Leaders have the knowledge, skills and equipment necessary to deliver campus activities.
Campus Coordination
- Coordinate all aspects of arrivals and departures on campus, including but not limited to the following:
- Room checks prior to student arrival.
- Student check‑in and registration.
- Campus tours.
Assume responsibility for the emergency phone on a shift basis with the rest of the management team. Responsibility will rotate daily and cover a minimum of 24 hours each time.
Welfare Duties
- Complete mandatory welfare training prior to the student’s arrival.
- Be responsible for the students’ overall safety and security on‑campus.
- Report all incidents through the correct channels and procedures.
- Maintain fully equipped first aid boxes and documentation.
- Orchestrate and conduct periodical room checks and evening patrols of the campus and residence.
- Assist with Fire drills across the campus.
- Ensure you know the Safety procedures and potential risks involved in each of your duties.
- Organise supervision during mealtimes and give support to campus facilities staff as required to ensure mealtimes function properly.
- Orchestrate the delivery, organisation and distribution of packed meals to students in accordance with the student’s timetable.
- Maintain an up‑to‑date record of student allergies and illnesses and communicate this information to all relevant parties
- Maintain an up‑to‑date and accurate catering summary for approval by the centre manager for canteen, packed meals and external meals.
- Maintain an up‑to‑date record of room allocations, maintenance and restrictions.
- Monitor local news and weather for unforeseeable events that may affect the timetable.
- Provide supervision at all times students are on campus including but not limited to mealtimes, social times, evening excursions and on‑campus activities.
- Organise meals and catering with external suppliers as per the student’s timetable.
Safeguarding Duties
- Complete mandatory Safeguarding training prior to the student’s arrival.
- Work with Agency Group Leaders to ensure all students are at the meeting points, and report to line manager if they can’t participate in any activities.
- Fulfil the duties and responsibilities of Safeguarding Officer Level 2 and Deputy Welfare Officer
- Report all incidents to you direct line manager, raising concerns for support or instruction where you feel necessary or when required.
- Act on all reports of safeguarding or welfare concerns in an appropriate and correct manner, and in line with Language in Action safeguarding and welfare policies.
- Adhere to and promote the Language in Action and Malvern International Safeguarding policy and apply it to all aspects of your work at all times.
- Read, understand, and be prepared to implement Language in Action policies to the Campus Leader role and to student welfare.
Summer centres operate 24 hours a day and can be extremely busy places. There may be duties to perform in addition to those detailed above. Flexibility and common sense are fundamental attributes for this position.
Person Specification
The person
The Campus Coordinator role requires an outgoing, energetic, and confident person who can communicate with large groups of people with ease. An ideal candidate can lead by example, participate in tasks with maximum effort, and is able to collaborate with colleagues to deliver exciting, fun, and engaging experiences for the students.
The role requires flexibility in approach and excellent organisational skills, as well as the ability to adapt plans in the moment. Campus coordinators are able to show initiative and common sense and can demonstrate the ability to adapt to changing situations with ease.
An ideal candidate must be able to demonstrate a range of leadership skills including problem solving, people management, professionalism in the workplace, and organisation. They would also show a genuine interest in entertainment, arts and crafts or performance, whilst also being able to share this passion with a team of employees and young audience.
Skills and Abilities
- Ability to engage with large groups of people in an entertaining and interactive way.
- High level of spoken and written English.
- Computer literacy (Microsoft Word and Excel or equivalents).
- Excellent communication and organisational skills.
- Flexibility in working hours.
- Eligibility to work in the UK before employment commencement date.
- Experience of any kind in public speaking, performance, or engagement.
- Experience in theatre, acting or performance
- Participation in the Enhanced DBS Update Service (UK citizens only).
- Safeguarding training / certification.
- First Aid certification.
- Knowledge of the local area.
- Experience leading a team, group, or society.
- Experience working with external groups / clients.
- Experience in public speaking, performance, or engagement.
- Experience participating in sports, games, arts, dance, or group activities.
- Experience working with children aged 10-19 years.
PLEASE NOTE
The role will only be offered to those who are able to complete a successful Enhanced DBS check (UK) / Police Check (non‑UK) prior to the start of the programme.
This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision. Due to the nature of short‑term language courses, a high degree of flexibility is required. You may be required to work at unsociable hours or assist in duties such as early morning or late‑night arrivals and departures, and curfew supervision. The list of duties in the job description should not be regarded as exclusive or exhaustive. There will be other duties and requirements associated with the position and, in addition, as a term of your employment you may be required to undertake various other duties as may reasonably be required.
The company reserves the right, from time to time, to update your job description to reflect changes in, or to, your job. You will be consulted about any proposed changes.
ROOM AND BOARD
Where a fully residential position is offered, employees will be provided with breakfast, lunch and dinner, and a standard single room.
PAY AND CONDITIONS
Weekly Salary range: £650 (Gross salary)
Holiday will be accrued in accordance with UK laws and regulations and will be paid at the end of your employment. Working hours may vary based on a number of operational factors, but typical working hours for a full‑time position are 43 hours per week. Weekend and late evening work is required and working schedules run on a shift basis.
Language in Action is committed to safeguarding and promoting the welfare of its students and expects all stakeholders and members of staff to share this commitment.
Language in Action operates a strict Safer Recruitment policy requiring all staff to undergo checks of their suitability to work with children prior to confirmation of employment.
All applicants will be required to supply an up‑to‑date CV and the contacts of two suitable referees (including at least one former employer) which will be contacted prior to employment. Any gaps in employment will be investigated. Referees will be asked specifically about the applicant’s suitability to work with children.
All staff will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check unless they provide details of their DBS update service subscription. Appropriate local police checks will be required from applicants living overseas. If applicants have lived for more than 3 months in different countries within the previous 5 years, they will be required to provide a police check from each different local police authority.
All staff will be required to provide proof of identity and relevant qualifications (originals only) – photocopies will be taken for our records. They will also be required to sign a ‘Suitability to Work with Children’ declaration stating that they are not barred from working with minors.
Offers of employment are subject to two satisfactory references and a satisfactory Enhanced DBS check or equivalent.
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