Capability Assistant Manager UK & Ireland (COE)
- london, england, United Kingdom
Job Description
About us
Azets is an international business advisory group, with 9,000 local experts in 190 locations across eight countries, backed by progressive technology. We are united by one clear purpose: to improve the lives of our clients, colleagues and communities in a sustainable way.
100,000+ clients on unique journeys trust us to meet their immediate and evolving needs, remove barriers, and deliver sustained outcomes so they can move forward with confidence.
ADVISER OF CHOICE
Our clients come in all shapes and sizes, but all 100,000+ of them trust us with everything from their immediate challenges to long-term strategic goals. Clear sustained outcomes are the driver for clients moving forward with confidence.
EMPLOYER OF CHOICE
Our people thrive in a supportive, inclusive culture with a modern life-work balance and professional development. Collaboration, community and every contribution allows them to move forward with confidence.
ACQUIRER OF CHOICE
Trusted locally and backed by international strength, we integrate seamlessly with new partners, delivering sustained growth with specialist, bespoke support that helps them to move forward with confidence.
The role
The Capability Advisor plays a key role in supporting organisational change, improving performance, and strengthening business capability through effective consulting, project delivery, change interventions and learning.
Working across our UK and Ireland business units and the People function, the role partners with stakeholders to understand business capability needs and opportunities, consult on Group wide approaches and learning products and where needed support the design and delivery of practical learning solutions. All Capability initiatives need to drive measurable business outcomes. The role ensures initiatives are aligned to strategic capability priorities, embedded effectively, and supported by appropriate capability interventions.
Key accountabilities
Key Responsibilities
Business Consulting & Advisory
- Partner with stakeholders to understand business challenges, performance gaps, and priorities for capability change
- Use data, insight and structured analysis to identify root causes of any issues and opportunities that have gone unrecognised then recommend practical, outcome‑focused learning solutions
- Act as a trusted advisor to leaders and People teams on all aspects of the Capability COE
Change Management
- Support the planning and delivery of Capability led change initiatives across UK&I, ensuring effective adoption and sustainable outcomes
- Support leaders in driving behavioural change, the adoption of new skills and reinforcing new ways of working
- Contribute to impact assessments, stakeholder mapping, and engagement strategies
Evaluation & Continuous Improvement
- Measure the effectiveness of Capability initiatives using data and feedback, linking outcomes to business performance
- Identify opportunities to simplify, align, and improve approaches
- Provide evidence‑based recommendations to enhance future projects and change initiatives
Stakeholder Collaboration
- Build strong relationships with leaders, People teams, and Group functions
- Influence and challenge constructively to ensure the right outcomes are prioritised
- Communicate clearly and effectively across diverse stakeholder groups
Shared Services & Governance
- Work closely with Shared Services to ensure effective implementation and governance of initiatives
- Align activity with organisational frameworks, policies, and regulatory requirements where required
KPIs
- Successful delivery of Capability approaches, projects and change initiatives to agreed timelines, scope and quality
- Measurable improvement in business performance, adoption, or capability following interventions
- Positive stakeholder feedback on advisory, delivery, and outcomes
- Effective adoption and sustainability of change initiatives
- Contribution to continuous improvement and innovation across ways of working
Skills & experience
Qualifications / Technical Knowledge
- Experience in learning, leadership and talent fields.
- A deep seated interest in digital and AI solutions and ideally good knowledge of learning management systems
Experience
- Proven experience in a consulting, change, project, or a learning role within a complex organisation
- Experience diagnosing business problems, spotting opportunities and translating insight into practical solutions
- Experience supporting or delivering Group change initiatives across multiple stakeholders where influencing skills may be required.
- Experience managing or contributing to projects with clear deliverables and timelines.
Skills
- An ability to work successfully in ambiguous environments and find pathways through different perspectives
- Strong problem-solving skills with the ability to identify root causes of problems and spot unexplored opportunities and recommend solutions
- Strong coordination and delivery management skills, detail oriented with the ability to manage multiple priorities and timelines, risks, finances/budgets and stakeholders but with an outcomes focused approach
- An ability to advocate for a Group position to a local business unit whilst actively listening to ensure nothing has been missed but still being able to help stakeholders understand their local needs are not necessarily strategic priorities.
- Excellent stakeholder management, influencing and communication skills
- Ability to analyse data and articulate insights to inform decisions
Behaviours
- Culturally aware and comfortable operating in an international environment.
- Proactive, resilient and solutions‑oriented.
- Passion for learning, development and organisational capability.
- Collaborative, inclusive and knowledge‑sharing mindset.
- Curious, future‑focused and innovative yet able to keep things simple.
- Role model the soon to be launched Azets Advisory 5Cs - Commercial Mindset, Client Connection, Career Ownership, Critical thinking and Consideration
LEADERSHIP BEHAVIOURS
Our leaders are accountable for shaping our culture, driving performance, and ensuring sustainable growth. Our leadership behaviours are the foundation of this, you are expected to uphold them:
- Communicate with clarity – Share knowledge and listen actively.
- Lead by example – Set high standards and act ethically.
- Do what’s best for the business – Be commercially aware and performance-driven.
- Be creative – Encourage innovation and forward-thinking.
- Keep your promises – Deliver on commitments to colleagues and clients.
Other
Personal Attributes
- Passionate about enabling others to deliver high-quality learning
- Team player, willing to share ideas and collaborate openly.
- Adaptable and able to work in a changing, fast-paced environment.
- Culturally aware and inclusive in approach.
- Proactive in seeking ways to improve processes and learner experience.