Cardiac Information Administration Assistant

Band 3

Main area Cardiology Grade Band 3 Contract Fixed term: 10 months (21 June 2027) Hours Full time - 37.5 hours per week Job ref 321-MRC- -B3

Site Heart Centre, John Radcliffe Hospital Town Oxford Salary £25,760 - £27,476 Per Annum Salary period Yearly Closing 04/10/ :59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital , Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Many of our recruitment programmes useValue Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit

Job overview

To provide a high ‑ quality, comprehensive and professional administrative service in support of the Cardiac Information Team. The post holder will support the day ‑ to ‑ day running of the team by undertaking a range of administrative duties, including first ‑ line support for information systems, data entry and validation, and managing incoming requests via the call logging system.

Main duties of the job

• Smooth running of the service.
• Act as first‑line support for Cardiac Information systems, responding to and logging queries, escalating issues where appropriate.
• Manage and monitor the call logging system, ensuring requests are accurately recorded, prioritised and progressed in a timely manner.
• Undertake routine and ad‑hoc data entry, validation and maintenance of cardiac audit and clinical datasets, ensuring accuracy and completeness.
• Support the team with the preparation, submission and maintenance of audit data in line with national and local requirements.
• Assist with general office administration tasks, including managing shared inboxes, filing, document management and maintaining records.
• Liaise with clinical staff, internal teams and external stakeholders in a professional and courteous manner.
• Support the team in meeting deadlines and service objectives by prioritising workload effectively.Maintain confidentiality and information governance standards at all times, in line with Trust policies.
• Contribute to service improvement by identifying issues with processes or data quality and reporting these to the team.
• Contribute to service improvement by identifying issues with processes or data quality and reporting these to the team.To contribute in own personal development, through attendance at mandatory training courses

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .

Detailed job description and main responsibilities

To provide a high ‑ quality, comprehensive and professional administrative service in support of the Cardiac Information Team. The post holder will support the day ‑ to ‑ day running of the team by undertaking a range of administrative duties, including first ‑ line support for information systems, data entry and validation, and managing incoming requests via the call logging system.

Smooth running of the service.

• Act as first‑line support for Cardiac Information systems, responding to and logging queries, escalating issues where appropriate.
• Manage and monitor the call logging system, ensuring requests are accurately recorded, prioritised and progressed in a timely manner.
• Undertake routine and ad‑hoc data entry, validation and maintenance of cardiac audit and clinical datasets, ensuring accuracy and completeness.
• Support the team with the preparation, submission and maintenance of audit data in line with national and local requirements.
• Assist with general office administration tasks, including managing shared inboxes, filing, document management and maintaining records.
• Liaise with clinical staff, internal teams and external stakeholders in a professional and courteous manner.
• Support the team in meeting deadlines and service objectives by prioritising workload effectively.
• Maintain confidentiality and information governance standards at all times, in line with Trust policies.
• Contribute to service improvement by identifying issues with processes or data quality and reporting these to the team.
• Contribute to service improvement by identifying issues with processes or data quality and reporting these to the team.To contribute in own personal development, through attendance at mandatory training courses

Person specification

Basic Admin Skills

• N/A

Sexual Safety Charter : In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit tothe ten core principles

Oxford University Hospitalspromotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.

Visa and Immigration : Oxford University Hospitals NHS Foundation Trust is able to offer Certificates of Sponsorship for all eligible roles for a Skilled Worker Visa without exception, provided the role meets the minimum salary and skill level criteria set by the Home Office (UKVI). All eligible candidates will be considered with equal consideration at all stages of the application and recruitment process. Skilled worker: Health and Care Visa | NHS Employers / Work in the UK - GOV.UK

COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.

Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.

Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.

No unsolicited recruitment agency telephone calls or emails.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.

Band 5 Nurse andBand 2 Healthcare Support Worker recruitment iscentralised , meaning when you apply you will be considered fora number of roles across the Trust. If you have any questions please email: .

Vacancies with our PFI partners

Domestic / catering / portering services at theJohn Radcliffe Hospital are provided byMitie .

Domestic / catering / portering / maintenance engineer services at theChurchill Hospital andNuffield Orthopaedic Centre are provided byG4S .

Maintenance engineer services at the John Radcliffe Hospital are provided by Equans .

All meetings and interviews will be scheduled on Microsoft Teams from a verified OUH email account. If you have any doubts about any correspondence around recruitment, please contact us .

Departments and services

You can view our departments and services alphabetically. Some areas also have dedicated microsites, which are featured in the linked images below.

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