Care Coordinator

About the Role

Our client is seeking an organised and proactive Care Coordinator to join their growing team in Reading . You will be responsible for managing and coordinating care packages for clients, ensuring seamless delivery of high-quality support services. This role involves liaising with clients, their families, care staff, and external agencies to meet individual needs effectively. If you have excellent administrative and communication skills, a passion for care, and the ability to manage multiple priorities, this is an excellent opportunity to take on a key role in ensuring clients receive the best possible care.

Key Responsibilities

• Assess client needs and develop personalised care plans in conjunction with clients and their families.
• Schedule and coordinate care staff visits, ensuring appropriate matches and coverage.
• Communicate regularly with care staff, providing clear instructions and support.
• Monitor the quality of care being delivered and address any issues or concerns promptly.
• Liaise with healthcare professionals and external agencies to ensure integrated care.
• Maintain accurate client records and manage administrative tasks efficiently.

Requirements

• Previous experience in care coordination, management, or a senior care role.
• Strong understanding of the care sector and relevant regulations.
• Excellent organisational and time-management skills.
• Proficiency in IT systems, including scheduling and CRM software.
• Strong communication and interpersonal abilities.
• Ability to work under pressure and make sound decisions.

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• Structured induction and ongoing training.
• Employee benefits package, including pension contributions.
• A dynamic and supportive work environment focused on delivering excellent care.