Casework Manager — Student Complaints & Investigations (Hybrid)

The University of Oxford's Proctors' Office is seeking an experienced caseworker to manage a portfolio of student academic casework, principally complaints. You will investigate under University procedures, draft outcomes, and write briefings for the Proctors and Assessor.

You will liaise with students and colleagues across the collegiate University as well as external contacts in a discreet, impartial team. Hybrid working arrangements will be considered.

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