Castle Retail Team Leader – Drive Guest Joy & Sales

Merlin Entertainments is seeking a Retail Team Leader to run our castle gift shops, ensuring smooth daily operations, high store standards and creative revenue opportunities. You will coach and motivate a team, drive sales and deliver exceptional customer service across multiple outlets.

This fixed-term role runs to January 2028, with 5 days on-site including weekends and bank holidays, plus evening shifts. Proactivity and leadership skills are essential.

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