Casual CCTV and Control Room Operator

Casual Contract, £13.50 per hour working both days (07:00-19:00) and nights (19:00-07:00) shifts / discounted car parking.

Reporting directly to the Control Room Manager, this role is working on a casual basis.

We recognise that skills, experience, and potential come in many forms, and we encourage you to apply if you see a strong alignment between your abilities and this opportunity even if you don’t check every box. We are committed to building a diverse and inclusive team and value different perspectives and backgrounds.

Responsibilities

Monitoring CCTV, access control, life safety and radio systems to ensure venue safety and security.

• Detecting, assessing and escalating suspicious activity, threats or breaches.
• Acting as the communication hub during incidents and emergencies, liaising with venue teams and emergency services.
• Supporting the implementation of emergency procedures, including evacuation and lockdown.
• Monitoring building systems such as fire alarms, lifts, HVAC and utilities, coordinating with facilities and maintenance teams.
• Carry out regular and irregular external and internal foot patrols of the venue and venue footprint.
• Support front of house operations during none event days, with customer service and search and screening of all visitors.

Qualifications

• Experience operating CCTV, access control and alarm systems.
• Strong situational awareness with the ability to balance security and facilities priorities.
• Awareness of health and safety and licensing compliance in public venues.
• The ability to remain calm and make sound decisions under pressure.

Requirements

Have experience in a large public venue (Convention Centre, stadium, arena, airport, transport hub).

Demonstrate professionalism, integrity and attention to detail in all tasks.

• Be flexible to work a range of shifts, including nights, weekends and public holidays.

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