Casual driver

The Casual Driver is a member of the Aftersales Team and will report to the Aftersales Manager. The Casual Driver role is to collect and return customer’s cars as requested by Service Executives in a safe and timely manner.

Please note, the working hours for this casual role will be arranged on an ad-hoc basis. Although we will try to give you some idea of your working hours on a week-by-week basis, this cannot be guaranteed. You may be telephoned at short notice to work a few hours in the morning, and a few hours in the afternoon.

You will be expected to return home for waiting periods over 30 minutes.

Snows is a large, family run, automotive group based in the South and South-West of England. Our business differentiates itself from our competitors by delivering outstanding experiences for our customers, colleagues and manufacturer partners. Customer experience and colleague happiness is at the heart of our business, and we ensure that this focus is applied to everything that we do.

Responsibilities

• To carry out basic inspections before delivery and collection.
• To collect and deliver any vehicles as directed.
• To refuel cars as requested.
• To complete all associated paperwork accurately and legibly including taking digital photos.
• To always be a good ambassador for Snows.
• Able to plan, organise self and meet agreed work deadlines.
• Able to assimilate information quickly and provide considered responses.
• Strong work ethic and adaptable to change.
• Attention to detail and maintains good, accurate quality of work.
• Ability to work to tight deadlines to achieve the business needs.
• Able to react positively to organisational and market changes.

Essential & Desirable Skills & Qualifications

• Fluent written and spoken English.
• PC, Microsoft, web literate.
• Proven track record of individual excellence

Team Values

Integrity

Respect for People

We provide open and honest guidance with all our customers, both internal and external.

We act with integrity, trust, and responsibility in everything that we do.

We are ambassadors for all our customers in promoting good working practices.

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