Casual Sales Assistant

At Jack Wills, we do more than sell timeless British style, we create a premium customer experience with a modern twist. Rooted in heritage but never standing still, we bring together fashion, lifestyle, and a sense of effortless coolthat'sunmistakably ours. Whetheryou'restarting your retail journey or ready for your next opportunity, joining Jack Wills means becoming part of a brand with real character.

The Role: Sales Assistant

What's In ItForYou

• Competitive paywith bonus potential
• 20% group discountacross all Frasers Group brands
• Monthly group rewardsand recognition
• Flexible workingto suit your schedule
• Discounted gym membership

Job Description

What You'll Do

• Greet every customer with energy and confidence.
• Offer personalised style advice and product recommendations that land.
• Deliver engaging, premium service that reflects the Jack Wills identity.
• Keep visual and presentation standards sharp across the shop floor and stock areas.
• Support replenishment and back-of-house organisation.
• Work with your team to hit sales targets and KPIs.
• Bring our latest collections and brand values to life through passion and product knowledge.

Qualifications

What You'll Bring

• A genuine passion for fashion and British heritage style.
• Strong communicationskills and confidence in a customer-facing role.
• Energy, enthusiasm, and self-motivation.
• A customer-first mindset and a focus on creating a positive experience.
• Flexibility and reliability, especially through weekends, holidays, and key trading periods.
• Retail experience is a bonus, but not essential.We'llback you to learn.

Additional Information

How We Work

Our values shape every shift, every conversation, every decision:

• Think Without Limits: Move fast, take bold action, and bring the team with you.
• Own It and Back Yourself: Take responsibility, master the basics, and drive results.
• Be Relevant: Stay connected to our people, our partners, and the planet.

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