Catering Operations Manager

About the Role

Our client is looking for a skilled Catering Operations Manager to oversee and streamline their catering services across Birmingham . This role involves managing the day-to-day operations, ensuring efficiency, profitability, and outstanding client service. You will be instrumental in maintaining high standards of food quality, service delivery, and team performance. The successful candidate will have a strong operational background in the hospitality or catering industry and a keen eye for detail, contributing significantly to the company's reputation for excellence.

Key Responsibilities

• Manage daily catering operations, including event planning, staffing, and logistics.
• Ensure all catering services meet or exceed client expectations for quality and presentation.
• Develop and implement operational strategies to improve efficiency and reduce costs.
• Manage inventory, procurement, and supplier relationships to ensure optimal resource utilization.
• Train, supervise, and motivate the catering staff to deliver exceptional service.
• Oversee compliance with health, safety, and food hygiene standards across all operations.

Requirements

• Minimum of 3 years of experience in catering management or a similar operational role.
• Demonstrated ability to manage budgets, control costs, and drive operational improvements.
• Strong leadership and team management capabilities.
• Excellent understanding of catering best practices and health & safety regulations.
• Proficiency in event planning software and standard office applications.
• Strong communication and interpersonal skills, with a focus on client relationship management.

Benefits

• Competitive salary commensurate with experience.
• Hybrid working model offering flexibility between office and remote work.
• Opportunities for career advancement within a growing company.
• Comprehensive health and wellness programs.
• A dynamic work environment in Birmingham with a focus on teamwork and service excellence.