Catering Operations Manager

About the Role

Our client is seeking a highly organized and strategic Catering Operations Manager to remotely oversee their catering services across various locations. This role is central to ensuring the seamless execution of all catering events, from initial client consultation and planning through to successful delivery and post-event evaluation. You will be responsible for managing a distributed team of event coordinators and operational staff, optimizing logistical processes, and maintaining exceptional client relationships. This is a fully remote position offering the flexibility to manage operations effectively from anywhere, driving efficiency and client satisfaction in the dynamic catering industry.

Key Responsibilities

• Lead and manage a remote team of catering professionals, providing guidance and support for event execution.
• Develop and implement efficient operational strategies for all catering services, focusing on quality and client satisfaction.
• Oversee event planning, budgeting, and logistical coordination, ensuring all requirements are met precisely.
• Manage supplier relationships, negotiating contracts and ensuring timely delivery of goods and services.
• Implement and monitor quality control measures across all events, gathering client feedback for continuous improvement.
• Utilize technology and digital tools to enhance communication, collaboration, and operational efficiency within the remote team.

Requirements

• Proven experience in Catering Operations Management or a similar event management role.
• Demonstrated ability to lead and manage remote teams effectively.
• Strong understanding of event planning, logistics, and supplier negotiation.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in using project management software and virtual collaboration tools.
• A proactive approach to identifying and resolving operational challenges for clients in Manchester and beyond.

Benefits

• Competitive remote salary and potential for performance bonuses.
• Flexible working hours and the ability to work from home.
• Opportunities for professional growth and leadership development.
• Contribute to a forward-thinking company that embraces remote work culture.
• Direct impact on the success and reputation of the catering services.