Catering Operations Manager

About the Role

Our client is seeking an experienced and highly organized Catering Operations Manager to lead their remote-first catering operations team. In this pivotal role, you will be responsible for the strategic planning, execution, and oversight of all catering services, ensuring exceptional quality and client satisfaction from a virtual standpoint. You will manage a distributed team, foster a collaborative remote work environment, and leverage technology to streamline operations and communication. This is a unique opportunity for a dynamic leader passionate about the culinary industry to make a significant impact while enjoying the flexibility of a remote role.

Key Responsibilities

• Develop and implement operational strategies to enhance service delivery and efficiency across all catering projects.
• Manage and mentor a remote team of catering professionals, fostering a positive and productive virtual workplace.
• Oversee budgeting, resource allocation, and cost control measures to ensure profitability.
• Collaborate with sales and marketing teams to develop innovative catering packages and client proposals.
• Ensure compliance with all health, safety, and hygiene regulations applicable to the catering industry, adapting remote monitoring processes as needed.
• Utilize project management software and communication tools to track progress, manage client expectations, and resolve issues promptly.

Requirements

• Proven experience in catering management or a similar operations leadership role.
• Demonstrated success in managing remote teams and virtual operations.
• Strong understanding of food safety standards, menu planning, and event logistics.
• Excellent financial acumen, including budgeting, P&L management, and cost optimization.
• Exceptional communication, negotiation, and stakeholder management skills.
• Proficiency with project management and virtual collaboration tools.

Benefits

• Competitive annual salary.
• Flexible working hours and a fully remote setup.
• Opportunity to shape and lead a growing remote catering division.
• Professional development and training opportunities.
• Contribution to a dynamic and innovative company culture.