Change Lead - Global Retail Technology Programme

Change Lead - Global Retail Technology Programme (Contract)

Duration: Initial 6 Months

Location: Reading or Dublin (Hybrid basis)

Job Type: Inside IR35 Day Rate

We\'re looking for an experienced Change Lead to lead business change activities for a major global Point of Sale (POS) transformation programme .

This is an exciting opportunity for someone who has successfully delivered change on a large-scale POS implementation, upgrade, or similar retail technology transformation , driving adoption across multiple markets and business functions.

What you\'ll be doing

• Leading end-to-end change delivery across a global retail technology programme
• Developing and executing change, communications and stakeholder engagement strategies
• Conducting change impact and business readiness assessments
• Driving user adoption and organisational readiness through deployment and go-live
• Managing change risks, resistance and adoption challenges
• Partnering with senior stakeholders across Retail Operations, Technology, Finance, Learning & Development and Customer Services
• Working closely with external implementation partners throughout the programme lifecycle

What we\'re looking for

• Proven experience as a Change Manager or Change Lead on a large retail technology transformation
• Strong background delivering change for POS implementations/upgrades or similar store technology programmes
• Demonstrable end-to-end change management delivery experience
• Retail industry experience is essential
• Experience managing change across multiple business functions and stakeholder groups
• Strong communications, engagement and business readiness expertise
• Experience working with third-party vendors and implementation partners
• Multi-market or global programme experience highly desirable
• Change Management certification (Prosci, APMG or similar) preferred

This is a fantastic opportunity to play a key role in a high-profile global transformation, helping shape the future retail experience across stores and markets.

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