Chief Consumer Duty & Regulatory Compliance Leader

Motability Operations Ltd is seeking a senior regulatory leader to shape and drive its Consumer Duty, Responsible Lending and product governance framework. The role will own the framework for evidencing customer outcomes, identifying foreseeable harm and turning regulatory requirements into practical governance and action across the business.

Reporting to the Deputy General Counsel, you will integrate customer insight, MI, complaints and risk data to challenge and improve customer outcomes,

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