Chief of Staff

Requirements

• Exceptional judgement — trusted to handle the organisation's most sensitive situations with maturity and discretion.
• Outstanding written communicator — clear and credible across board papers, legal agreements, and grant applications.
• A genuine generalist — as comfortable reviewing a contract as designing a review process or presenting to the board.
• Highly organised — structured thinking and rigorous tracking across many parallel workstreams.
• Straight-talking — willing to push back and say what you think in a room full of senior people.
• Comfortable with ambiguity — you figure it out, make a call, and move.
• Genuinely excited about AI — as a capability to build across an organisation, with your own view on where it's going.

What the job involves

• The Chief of Staff is the connective tissue of Zero Gravity, working alongside the executive team across people, legal, compliance, finance, systems, and governance.
• The job is context: reading nuance, spotting problems early, and joining the dots across a fast-moving organisation. AI increasingly handles the doing, which makes that kind of judgement more valuable, not less.
• You'll own complex, high-stakes workstreams end to end, from shareholder agreements to ISO certification to some of our most sensitive situations, with real autonomy and trust.
• You'll drive Zero Gravity's AI transformation: the tools, infrastructure, and culture change that make adoption stick and keep us ahead of the curve as the technology evolves.
• You will own annual strategy design and quarterly OKR cycles — shaping company-wide priorities and reporting on progress to the whole organisation.
• Run the full employee/HR lifecycle end-to-end: contracts, leave, performance, people management, and the policy suite that underpins it all.
• Maintain compliance and keep Zero Gravity ahead of its legal and regulatory obligations.
• Lead engagement initiatives, internal comms, and AI upskilling programmes that shape how the team works and grows.
• Own financial planning rhythms: payroll, expenses policy, the health insurance scheme, asset register, and board-level financial reporting.
• Prepare board papers and minutes, manage shareholder comms, and administer the EMI options scheme — acting as the connective tissue between leadership and the board.
• Support fundraising directly, from investor materials to legal due diligence.
• Line manage our Operations team, setting clear priorities and developing their capability. Oversee their work on legal & compliance, data, internal systems & operations, office management, and safeguarding across the organisation.

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