Children’s Clinical Support Worker - Development Role

Children’s Clinical Support Worker - Development Role

Band 3

Main area Support Workers Grade Band 3 Contract Permanent Hours

• Part time
• Flexible working

27 hours per week (27 hours per week - 3 nights per week) Job ref -A

Site Springbank Resource Centre Town Cheltenham Salary £25,760 - £31,157 per annum. Unsocial payments will be applied to night working Salary period Yearly Closing 28/09/ :59 Interview date 08/10/2026

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county .

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you ’.

We’re passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high-quality team s in all areas of the Trust .

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

Job overview

Children’s Complex Care Team (CCT)– Band 3 development role Support Worker - this role is offered on a permanent basis. The hours are part time 27 hours per week.

We are looking for an individual who has experience of working with children and ideally some hands on experience of clinical skills E.g. Suction, Enteral feeding, medication, tracheostomy care.

This post is a development role. The postholder will commence in the role as a Band 3 then once they have successfully completed their probationary period, gained the necessary skills and experience detailed the post holder will proceed to a band 4 Support Worker.

The shifts are mainly overnight . You will be working on your own for the entire shift and will need to remain awake and alert to respond to any changes in the child.

We offer an individualised induction programme to ensure that all new starters are supported to be confident and competent with each skill.

Team members provide clinical care into children's homes to allow parents to take a break from their caring responsibilities

Watch the video below to find out more about the Children's Complex Care Team

The role of the Children’s Complex Care Team is to support children with life limiting and life threatening conditions in their own home.

The Children’s Support Workers will work as an integrated member of the Children and Young People’s community team in Gloucestershire, providing home-based support and respite care to children with life-limiting conditions. The Children’s Support Workers will also undertake a range of delegated patient duties in the community but can act on their own initiative in delivering patient care.

Using a holistic approach the Children’s Support Workers provide care and support to parents and siblings to meet the individual needs of child/young person within a community setting.

The Children’s Support Workers will provide a safe, stimulating and inviting therapeutic environment, which fulfils the developmental and social needs of the child and family.

This is a developmental role. The post-holder will initially be appointed as a Band 3 Support Worker. Subject to successful completion of the probationary period, Care Certificate, and required competency sign-off, the post-holder will progress to a Band 4 Clinical Support Worker role.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

Clinical:

• On a day- by -day basis, be responsible for the delivery of clinical care under the indirect /direct supervision of the registered practitioner (indirect - where trained to do so).
• Carry out a range of nursing care tasks for the child according to the child’s care plan ensuring the child’s physical/emotional and educational/play needs are met
• Help with personal care and use of appropriate equipment to hoist, move and handle child safely.
• Assist with assessing and reviewing needs of child/young people and help implementation of care programmes , this will entail attending patient assessments with Team Leader for Complex care team and liaising with other clinical support workers in the team to ensure effective delivery of care.
• Independently plan tasks and workload activities whilst ensuring that their practice is guided by standard operating procedures and established protocols.
• Demonstrate self-directed development to ensure they practise in accordance with established protocols and standard operating procedures under close, but not continuous, supervision.
• Within the scope of their role, recognise their limitations and present them in a credible and competent manner.
• Prioritise own workload and be responsible for planned care and tasks delegated from a registered practitioner.
• Ensure stock rotation is undertaken to minimise the risk of equipment becoming out of date.

Professional:

• Maintain accurate records, documenting care given in line with Trust policies and guidelines
• Report complaints to Manager in line with Trust policy
• Reports all accidents/near misses and potential hazards to the Manager
• Maintain professional boundaries at all times, whilst respecting and recognising that they are working in a family home.
• Implements new guidelines and policies in line with new service demands and changing practice Act in a manner, which illustrates respect for privacy, dignity and confidentiality.
• Have a responsibility to ensure all information processed for patients and staff is kept confidential, accurate and in line with the data protection act 1998 and Caldicott principles

Leadership:

• Support team with clerical and administrative tasks as necessary so that an efficient and effective service is offered
• Support audit in the service to ensure compliance with protocol and guidelines
• Communicate effectively with the team as a whole
• Recognise and consistently work within boundaries of the role and acquire skills and knowledge to develop competencies in relation to the service.
• Maintain responsibility for the identification of own continuing educational needs and development and take part in annual appraisal
• Assist in the induction and orientation of new staff and advise/demonstrate own activities to less experienced staff.
• Participate in audits and improving quality programmes to support the Team Leader/Service Lead and team.

This is a developmental and supportive role designed to enable the post-holder to gain confidence and competence as a Band 3 Support Worker during the probationary period. Upon successful completion of probation, the post-holder will transition to the Band 4 Clinical Support Worker role.

Progression to Band 4 will be dependent on the post-holder meeting the following criteria:

• Successful completion of the probationary period
• Completion of the Care Certificate
• All statutory and mandatory training completed and maintained as up to date
• Active participation in regular supervision, including discussion of their ongoing development
• Signed off as competent on the range of clinical skills required in order to deliver care to designated children, independently as a lone working. These skills are:
• Use of Ventilators
• Nasogastric Feeding
• Blended Diet Feeding
• Tracheostomy Care (suction)
• Epilepsy Care (Including emergency medication)
• Working with children in a community or health care setting
• Communication skills with Children who have limited communication skills
• Experience of working without direct supervision
• Clinical experience of clinical tasks

Other

• This is a community based post and therefore a valid UK driving licence plus the use of own transport for business purposes is essential.
• Working knowledge of Microsoft Office packages e.g. Word, Excel, PowerPoint and Outlook

Qualifications

• Willingness to undertake Care Certificate

Specialist Knowledge

• Knowledge and ability to use computers accurately for inputting patient information
• Ability to assess and report on patient’s condition both clinical and non-clinical situations to determine appropriate action or care. E.g. If necessary instigate emergency procedure.
• Ability to work in calm manner in often distressing and emotional circumstances.

Personal attributes

• Excellent interpersonal skills, with ability to communicate effectively with service users and the immediate and wider team
• A willingness/ability to learn and train in new topics
• Excellent standard of written communication and report writing

When joining us, as well as becoming part of a team that makes a difference, we also offer:

• Free car parking at many of our sites
• 27 days leave plus bank holidays, increasing up to 33 days with long service
• A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
• A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
• Generous NHS pension and enhanced pay when if you work unsocial hours
• Flexible, family friendly and agile working opportunities
• Recognition and long service awards
• Fast Track physiotherapy
• Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.

If you are aged 16-30, you may be eligible for financial and pastoral support from the King’s Trust, with who we are in partnership with to support your first 6 months in role. We will pass on your details to the King’s Trust who will be in touch with you if you are eligible. If you would rather not be contacted, please let us know.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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