Open roleExternal
Claims Adjuster
- newcastle upon tyne, tyne and wear, NE6 5XQ, United Kingdom
- Full time
- £40,000 - £40,000 Per Annum
Job Description
About the Role
Our client is seeking a diligent and empathetic Claims Adjuster to join their dedicated team in Newcastle upon Tyne . In this vital role, you will manage a caseload of insurance claims, from initial notification through to settlement, ensuring fair and timely resolution for policyholders. You will conduct thorough investigations, assess damages, negotiate settlements, and maintain meticulous records, all while providing exceptional customer service during challenging times for our clients in the Tyne and Wear region. This position offers the chance to apply your investigative and negotiation skills within a supportive team environment that prioritizes integrity and efficient claims handling.
Key Responsibilities
- Investigate insurance claims, gathering all necessary documentation, evidence, and witness statements.
- Assess the extent of damage or loss, determining policy coverage and liability.
- Negotiate settlements with claimants and their representatives in a fair and timely manner.
- Maintain accurate and detailed records of all claim activities and communications within the claims management system.
- Ensure compliance with all relevant company policies, procedures, and regulatory requirements.
- Provide clear and empathetic communication to policyholders throughout the claims process.
Requirements
- Previous experience as a Claims Adjuster or in a related insurance claims role is essential.
- Strong investigative, analytical, and problem-solving skills.
- Excellent negotiation and communication abilities, both written and verbal.
- Proficiency in using claims management software and standard office applications.
- A thorough understanding of insurance policies and claims handling principles.
- Commitment to providing excellent customer service and maintaining ethical standards.
Benefits
- Competitive starting salary with regular reviews based on performance.
- Company car provided for business use across the region.
- Comprehensive health and life insurance benefits.
- Structured training programs and ongoing professional development opportunities.
- A supportive team culture focused on collaboration and professional excellence in Newcastle upon Tyne .