Claims Intelligence Analyst

Job Title: Claims Intelligence Analyst

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Location: Liverpool City Centre - hybrid working available

Salary : £27,000 - £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role

Job Type: Full Time, Permanent

Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day

About the Role:

As an Claims Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report.

What you will be doing:

• To investigate suspected fraudulent claims/policies using various intelligence tools
• To deliver a usable intelligence-based product to reduce claim losses
• To provide intelligence-led support to general claims/policy teams
• Confident in presenting complex information in a clear and concise manner
• Contribute to the continued improvements of the intelligence products & output
• Handling, analysing and evaluating highly confidential datasets and documents
• To develop an understanding of the MI Reports generated and fraud detection strategy
• To assist in the promotion of data integrity across the group
• Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business
• Review intelligence received into the unit xwwtmva and ensured and exposure is identified and worked appropriately
• Perform advanced intelligence investigations relevant to the subject matter to collect, analyse and suitably record items of interest
• Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies
• Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met
• Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements