Claims Operations Analyst - Process Improvement & Reporting

Chaucer is seeking a Claims Operations Analyst to support the Claims department across all classes of business from an operational perspective. You will report to the Head of Claims Operations and Delegated Authority, helping to develop and deliver Chaucer Claims Service.

The role includes re-engineering key processes, managing work streams for group initiatives, ensuring accuracy of procedures, and producing regulatory reports such as Conduct Risk and Solvency II.

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