Client Delivery Manager

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We are exclusively partnering with an established and growing business within the sales promotions and customer engagement sector to recruit a Client Delivery Manager.

This is an exciting opportunity for an experienced client delivery, account management, project management or service management professional to take ownership of client campaigns, build trusted relationships and play a key role in delivering outstanding client outcomes.

The Role

As Client Delivery Manager, you will act as a trusted partner to both clients and internal teams, ensuring campaigns and contractual commitments are clearly understood, effectively managed and delivered to a high standard.

Working closely with Sales, Commercial, Finance, Product and Operational teams, you will support the full client lifecycle, from campaign planning and delivery through to client reviews, performance reporting, contract governance and continuous improvement.

You will be responsible for managing competing priorities, identifying risks early, coordinating multiple stakeholders and ensuring delivery remains aligned with client expectations and commercial objectives.

This is a varied role offering the opportunity to make a real impact on both client relationships and the way the business delivers its services.

Key Responsibilities

• Build and maintain strong, trusted relationships with clients and internal stakeholders.
• Act as a reliable point of contact across campaign delivery and contract activity.
• Plan, coordinate and oversee multiple client campaigns, ensuring delivery is on time, within scope and to agreed quality standards.
• Coordinate activity across Sales, Finance, Legal, Commercial, Product and Operational teams.
• Manage timelines, dependencies, resources and competing priorities across multiple campaigns.
• Monitor campaign performance against agreed SLAs, KPIs and client expectations.
• Identify and escalate risks and issues early, supporting practical solutions.
• Support client reviews, governance meetings and performance discussions.
• Produce and present client performance reporting, highlighting successes, risks, trends and opportunities. xwwtmva
• Support contract management, renewals, client retention and growth opportunities.
• Monitor campaign budgets and financial performance, working closely with Commercial and Finan
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