Client Incentive Ops Analyst

Job Description

This role supports the end‑to‑end lifecycle management of Client Incentive agreements, ensuring accurate accounting, forecasting, and payment execution in line with contractual terms, US GAAP, and Visa governance requirements.

The position sits within Client Incentives Operations (CIO), part of Global Controllership.

Key Responsibilities

• Support and/or own the setup, monitoring, actualisation, and payment of client incentive agreements in Oracle Revenue Management & Billing (ORMB) and related systems.
• Perform incentive actualisation activities including volume validation, accrual updates, variance analysis, and true‑ups.
• Prepare, review, and process client incentive payments in accordance with contract terms, approval thresholds, and SOX controls.
• Manage contract lifecycle events including renewals, amendments, waivers, clawbacks, and terminations.
• Support month‑end, quarter‑end, and year‑end close activities, including reconciliations, substantiation, and flux analysis.
• Maintain accurate documentation and audit trails in line with CIO governance and audit requirements.
• Partner with Account Executives, Deal teams, FP&A, Accounting Policy, and other stakeholders to resolve operational and accounting queries.
• Identify process inefficiencies and contribute to continuous improvement, standardisation, and automation initiatives.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, or a related discipline.
• Relevant experience in financial operations, accounting, controllership, or incentive / revenue operations.
• Strong analytical skills with high attention to detail and data accuracy.
• Understanding of financial controls, audit requirements, and compliance frameworks.
• Advanced Excel skills; experience with ERP systems preferred (ORMB an advantage).
• Strong communication skills with the ability to work across finance and non‑finance stakeholders.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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