Client Manager - Financial Planning

Client Manager North Wales Competitive Salary + Excellent Benefits + Career Development Join One of the Region's Most Established and Respected Financial Planning Firms

An exceptional opportunity has arisen to join a highly regarded, long-established financial planning practice that has built an enviable reputation for delivering outstanding advice and service to clients across North Wales, Cheshire, the North West and beyond. For decades, the firm has been trusted by business owners, entrepreneurs, senior professionals, high-net-worth individuals and families to provide sophisticated, holistic financial planning advice. As the business continues to grow, they are seeking an ambitious and client-focused Client Manager to become a key member of their professional and supportive team in St Asaph. This is far more than a traditional financial planning administration role. It is an opportunity to become a valued part of the client journey, working closely with highly experienced advisers and playing a pivotal role in maintaining the exceptional standards of service upon which the firm has built its reputation. The Opportunity

You will work alongside a team of experienced Financial Planners, acting as a trusted point of contact for clients and helping to deliver a first-class client experience from initial enquiry through to ongoing servicing. The role offers a high level of client interaction and relationship management, allowing you to build meaningful, long-term relationships with clients whose financial affairs are often complex, varied and rewarding to work with. Key responsibilities will include: Acting as a primary point of contact for clients and maintaining exceptional service standards.

Coordinating annual reviews and ongoing servicing requirements.

Managing the implementation of financial planning recommendations.

Obtaining information and valuations from providers.

Liaising with advisers, paraplanners and third parties to progress client cases efficiently.

Preparing documentation and ensuring client records remain accurate and compliant.

Supporting advisers before and after client meetings.

Delivering a smooth, professional and highly personalised client experience throughout the advice process.

A Truly High-Quality Client Base

One of the standout features of this opportunity is the calibre of clients you will work with. The firm advises: High-net-worth individuals and families

Business owners and entrepreneurs

Company directors and senior professionals

Trustees and retirement planning clients

Individuals with complex investment, pension and estate planning requirements

As part of a wider professional services network, the business benefits from a consistent stream of referrals and introductions, creating exposure to a quality of client rarely available within many traditional financial planning firms. Genuine Career Progression

The business is passionate about developing talented individuals and has an excellent track record of promoting from within. For ambitious professionals seeking a long-term career in financial planning, there are genuine opportunities to progress into: Senior Client Manager positions

Team leadership and management

Paraplanning

Adviser support and adviser shadowing

Financial Planning and Advisory roles

Professional qualifications are actively supported, and you will be encouraged to continue developing your technical knowledge and career ambitions. About You

We are keen to speak with individuals who are passionate about client service and building a career within financial planning. You may currently be working as: Client Manager

Client Relationship Manager

Client Services Executive

Financial Planning Administrator

Senior IFA Administrator

Wealth Management Administrator

Mortgage or Banking Professional with strong client relationship experience

Most importantly, you will possess excellent communication skills, strong organisational ability, a proactive approach and a genuine desire to provide outstanding client service. Why This Opportunity?

Join one of the most respected financial planning firms in the region.

Work with a prestigious and highly varied client base.

Be part of a collaborative, professional and supportive team.

Enjoy genuine long-term career progression opportunities.

Receive support towards professional qualifications and ongoing development.

Build a rewarding career within a business that genuinely invests in its people.

If you are looking for a role where you can develop professionally, work with exceptional clients and become part of a highly regarded financial planning business, we would be delighted to hear from you.

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