Client Onboarding & Conversion Specialist

Tracey Moloney Family Law is seeking an Onboarding Co-ordinator to manage the client journey from initial enquiry to the first consultation. You will handle enquiries from the firm’s digital channels, explain services and promote consultations with the appropriate lawyer, and own the pre-consultation process to gather AML/KYC documents and secure payments.

The role focuses on delivering excellent client service, a proactive sales approach and efficient onboarding, contributing to improved

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