Client Relations Advisor

About the Role

Our client is seeking a dedicated Client Relations Advisor to join their team in Manchester . This part-time role focuses on building and maintaining strong relationships with clients, ensuring their needs are met and their satisfaction is high. You will play a key role in customer retention and act as a trusted advisor, understanding client requirements and providing tailored solutions. This position offers flexibility and the chance to make a significant impact on client loyalty and company reputation.

Key Responsibilities

• Proactively engage with clients to understand their needs and provide ongoing support.
• Address client concerns and resolve issues in a timely and effective manner.
• Build rapport and establish long-term relationships with key client stakeholders.
• Communicate company updates, product changes, and relevant information to clients.
• Collaborate with sales and account management teams to ensure client success.

Requirements

• Experience in client relations , customer success, or a related field.
• Exceptional interpersonal and communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage a client portfolio effectively.
• Proficiency with CRM systems and standard office software.

Benefits

• Pro-rated competitive salary based on hours worked.
• Flexible working hours and potential for remote work.
• Opportunities for professional growth and client management experience.
• Contribution to a positive and client-focused company culture in Manchester .
• Access to company training programs.