Client Relationship Manager - Corporate Catering

About the Role

Our client is seeking a proactive and personable Client Relationship Manager to join their growing corporate catering division in Leeds . This role is pivotal in nurturing and expanding relationships with key business clients, understanding their needs, and ensuring they receive exceptional catering services tailored to their requirements. You will be responsible for account management, identifying new business opportunities within existing accounts, and ensuring the highest levels of client satisfaction. This position offers a fantastic opportunity for a sales-oriented individual with strong communication skills to build a successful career in the dynamic world of corporate hospitality.

Key Responsibilities

• Manage and develop a portfolio of corporate catering accounts, fostering strong long-term relationships.
• Proactively identify client needs and propose customized catering solutions that align with their business objectives.
• Conduct client meetings, presentations, and site visits to discuss requirements and service offerings.
• Collaborate with the operations team to ensure seamless execution of all client events and orders.
• Monitor client satisfaction levels and promptly address any concerns or feedback.
• Generate new business leads through networking and leveraging existing client relationships.

Requirements

• Proven experience in account management or client relationship roles, ideally within catering or hospitality.
• Excellent sales, negotiation, and communication skills , with a natural ability to build rapport.
• Strong understanding of the corporate event and catering market.
• Ability to work independently and manage multiple client accounts simultaneously.
• Proficiency in CRM software and standard office applications.
• A proactive, results-driven approach with a passion for client service excellence.

Benefits

• Competitive salary with uncapped commission potential.
• Hybrid working model providing flexibility.
• Comprehensive health and dental insurance plans.
• Generous employee discount on company catering services.
• Ongoing training and professional development opportunities.