Client Services Coordinator

About the Role

Our client is looking for an organized and dedicated Client Services Coordinator to join their remote team, serving clients based in and around Oxford . This role is crucial for ensuring the smooth delivery of services to clients, managing administrative tasks, and acting as a key liaison between clients and internal operational teams. You will be responsible for coordinating schedules, managing client communications, and resolving administrative queries to ensure client satisfaction. This fully remote position offers the flexibility to work from home, contributing to a highly efficient and client-focused support system.

Key Responsibilities

• Coordinate client appointments, meetings, and service delivery schedules.
• Manage client communications, ensuring timely responses and clear information dissemination.
• Process client requests, orders, and documentation accurately and efficiently.
• Liaise with internal departments to ensure client needs are met and issues are resolved.
• Maintain client records and databases, ensuring accuracy and confidentiality.
• Provide administrative support to the client services team and management.

Requirements

• Previous experience in an administrative, coordination, or client services role.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Proficiency in using office software and client management systems.
• Ability to multitask and prioritize effectively in a remote work environment.
• A proactive approach to problem-solving and a dedication to client satisfaction.

Benefits

• Competitive salary and benefits package.
• Fully remote working opportunity, offering excellent flexibility.
• Opportunities for career advancement within client services.
• Ongoing training and professional development support.
• A supportive and collaborative team environment, accessible from anywhere.