Client Support Analyst I - First-Line Tech Help

FIS is seeking an Experienced Helpdesk Support professional in the United Kingdom to provide first level support to clients, log issues, and maintain strong relationships. You will handle inquiries from multiple sources and coordinate with internal teams to restore services.

Key duties include gathering information to define problems, creating tickets, basic technical support like password resets, escalating when necessary, and monitoring systems during outages to notify clients of issues.

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