ClimateTech Customer Success Specialist

Advanced Infrastructure is seeking a customer-focused onboarding and support specialist to guide users from local councils to energy planners through the LAEP+ platform. You will drive onboarding sessions, deliver hands-on training, and provide first/second-line product assistance to maximize value and adoption.

You will act as a public face for the company, ensuring excellent service, proactively engaging customers, and contributing to retention and satisfaction while supporting remote-first

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