Clinical Digital Educator

Putting community at the heart of everything we do.

Proud to be a prospective advanced foundation trust, CLCH is one of the largest community healthcare providers in the country, employing more than 4,500 staff and caring for more than four million people across London and Hertfordshire. We believe in working together to give children a better start and adults greater independence. Our diverse team of professionals supports patients at every stage of their lives, from health visiting for newborn babies to community nursing, stroke rehabilitation, and palliative care.

By joining CLCH, you will be part of a dynamic and supportive team that values innovation, compassion, and excellence. We offer a range of exciting career opportunities and are committed to your professional development and well-being.

To join us and help make a real difference in the communities we work in, browse our latest jobs and opportunities below.

Main area Clinical Digital Educator Grade Band 7 Contract Permanent Hours Part time - 22.5 hours per week (Specific working days and pattern will be agreed) Job ref 824-CORP-

Site Wandsworth Town Tooting Salary £58,133 - £65,261 per annum, inclusive of HCAS (pro rata) Salary period Yearly Closing 30/09/ :59

Welcome to Central London Community Healthcare (CLCH)

At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs — Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston — as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart.

Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.

We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace.

Together, we build a caring community where the warmth we show one another shines through in every life we touch.

Job overview

Are you passionate about using digital innovation to improve care and support frontline staff to deliver the best possible outcomes? As a Clinical Digital Educator (CDE), you will play a key role in helping CQC-registered care homes across South West London embrace and embed digital solutions that enhance the quality, safety and coordination of care for residents.

Working closely with care home staff, managers, digital champions, health and social care colleagues, and wider system partners, you will help build confidence, competence and digital maturity within care homes. Acting as a local digital education lead and advocate, you will support the successful integration of digital approaches into everyday practice and contribute to a culture of continuous learning and improvement.

You will deliver clinical and digital training on a range of health-related technologies and tools, including Remote Monitoring, Universal Care Plan, London Shared Care Record, eRed Bag, Digital Social Care Records, NHSmail , the Data Security and Protection Toolkit (DSPT), RESTORE2 and other agreed digital solutions.

The role includes supporting care staff to achieve and maintain the clinical competencies required to use assessment, escalation and communication tools safely and effectively in practice.

Main duties of the job

• As part of the wider South West London digital enablement programme, you will help drive the adoption of technology that supports integrated working, strengthens care pathways and contributes to safe, coordinated and person-centred care for care home residents.
• Deliver practical clinical and digital education, coaching, and implementation support to staff across CQC-registered care homes.

Support the safe adoption, effective use, and long-term embedding of digital systems, including remote monitoring, Universal Care Plan, London Shared Care Record, eRed Bag, NHSmail , Digital Social Care Records, and RESTORE2.

Assess the digital capability and support needs of individual care homes, and work collaboratively with stakeholders to develop, implement, and review tailored improvement plans.

Working for our organisation

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

Person specification

Education/Qualification

• Registered Nurse with current NMC registration or Registered Health Care Professional with current HCPC registration
• Degree/Diploma level Education in relevant area
• Mentoring or coaching qualification
• Post Graduate Certificate in Education
• Teaching Qualification or willingness to work towards one

Experience

• Experience at working in a community health settings
• Significant clinical experience
• Recent evidence of continuing personal and professional development
• Experience of teaching and facilitation of clinical skills and digital skills in healthcare and/or social care settings
• Experience of giving formal presentations
• Experience providing Clinical Support
• Experience of working with Care Homes and establishing trusted relationships
• Experience of working in a care home setting to implement change

Skills & Knowledge

• Evidence of change management skills
• Proven workload and diary management
• Knowledge of the care home landscape and how to implement change in it.
• Advanced IG knowledge
• Knowledge of the NEWS2 and RESTORE2 systems
• Experience supporting staff to use digital technology such as Remote Monitoring, UCP, London Shared Care Records

We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted.

If you use AI or other tools to support your application, it must reflect your own skills, knowledge, and experience. Supporting information should be in your own words and include your personal insights. AI can assist with drafting but may produce generic or inaccurate content. Applications that rely heavily on AI may lack authenticity and reduce your chances of success.

CLCH Trust does not recommend relying solely on AI when completing your application.

CLCH Commitment to Equality, Diversity, and Inclusion

CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.

As a Disability Confident employer, we pledge to:

• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.

We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.

Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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