Cloud Operations Architecture Lead

A career at Loftware is more than just a job – it’s an opportunity to help shape the supply chain of the future.

Role Description

We are expanding our Cloud Operations team and are seeking a Cloud Operations Architecture Lead who combines deep technical expertise with strong leadership capabilities. In this role, you will act as the primary escalation point for complex cloud issues while driving operational excellence and structured delivery across the team. You will guide engineers, coordinate cloud infrastructure improvements, and partner with engineering, product, and architecture to ensure scalable, reliable services. This position is ideal for a senior technical professional who enjoys mentoring others while shaping how cloud operations evolve.

Location: US or UK (hybrid or remote depending on location)

Responsibilities

• Act as the primary escalation point for complex cloud infrastructure, reliability, and performance issues
• Plan, coordinate, and drive cloud infrastructure improvement initiatives using structured, iterative delivery approaches
• Facilitate team workflows (planning, standups, retrospectives) to ensure alignment and effective delivery
• Identify opportunities to simplify and optimize cloud environments through automation and best practices
• Collaborate with product, engineering, and architecture teams to align priorities and delivery timelines
• Drive continuous improvement, including adoption of new technologies and cost optimization strategies
• Mentor and coach engineers, supporting technical growth and fostering a strong team culture

Required Qualifications

• 5+ years of experience with cloud platforms (AWS and/or Azure) and distributed systems
• Demonstrated ability to diagnose and resolve advanced issues across distributed systems, requiring deep knowledge of cloud services, networking, automation, and platform dependencies
• Demonstrated ability to plan, coordinate, and drive cloud infrastructure improvement initiatives using structured, iterative delivery practices
• Preferred experience with Kubernetes, Terraform, CI/CD pipelines
• Experience leading or mentoring engineers in a technical or team leadership capacity

Soft Skills

• Strong communication skills and ability to collaborate across cross-functional teams
• Excellent problem-solving skills with the ability to balance technical and business needs
• Strong interpersonal and influencing skills
• Ability to simplify complex topics and drive alignment across stakeholders

EEO Statement

We are an equal opportunities employer and are committed to recruiting qualified applicants regardless of background.

The expected base salary range for this role is approximately £60,000–£80,000 per annum. Actual remuneration will depend on the candidate's experience, skills, and location within the UK.

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