Cluster Manager (South Lakes)

Cluster Manager - South Lakes

Our client is expanding so it's a great time to join them.

As a result of their continued growth, they now require a Cluster Manager in the South Lakes Area

As a Cluster Store Manager you'll have full accountability of managing, leading and developing the team whilst maximising store performance.

Key Accountabilities:

• Set operational objectives and performance standards by owning and developing a store plan to deliver a safe, legal and high-performing business
• Translate and role model customer service expectations into activity to ensure that the team deliver an exceptional customer experience setting them apart from their competitors
• Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our people
• Identify business opportunities and deliver performance across all operational KPIs to optimise EBITDA
• Drive the promotion of the client by actively engaging with and supporting local organisations and the community to create a unique point of difference

Key Experience, Knowledge and Skills:

• Previous management experience within a food / convenience retail or similar fast-paced operation is preferred but any Retail background will be considered as full training will be given.
• Able to demonstrate commercial awareness and business planning skills
• Committed to achieving and sustaining exceptional customer service standards
• Proven people management skills
• Adept at communicating and influencing at all levels
• Committed to promoting collaborative working
• Enthusiastic and flexible with a positive attitude
• Committed to develop own skills and apply learning to improve own performance

Package:

Up to £35,000 + Package + Benefits + Bonus

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