Coffee Shop Manager

Full job description

Location: Bridgwater, Somerset

Salary: £25,000 – £27,000 per annum (actual salary), DOE

Hours: 8.15am – 4.00pm, Monday to Friday

Contract: 43 weeks per year (41 weeks term time + 2 additional weeks)

We are recruiting on behalf of our client for an enthusiastic, organised and creative Coffee Shop Manager to take responsibility for the day-to-day running and continued development of a welcoming community café based within a specialist education setting.

This is a rewarding and varied role combining café management, baking and food preparation, customer service, and community engagement, alongside providing a positive environment in which young people can gain valuable workplace experience.

The Role

As Coffee Shop Manager, you will oversee the smooth day-to-day operation of the café, maintaining excellent standards of customer service, food quality, cleanliness and compliance.

Key responsibilities will include:

• Managing the daily operation, including opening and closing procedures

• Creating a welcoming, friendly and professional customer experience

• Producing cakes, traybakes and other baked goods for sale

• Developing seasonal menus and new product ideas

• Managing stock levels, ordering supplies and building positive supplier relationships

• Supporting budget management and stock control

• Maintaining high standards of food hygiene, health & safety and catering compliance

• Monitoring sales and contributing ideas to develop and promote the café

• Supporting young people undertaking work experience within the café

• Demonstrating positive workplace practices and helping young people develop confidence, independence and employability skills

• Working collaboratively with education and support staff

• Building positive relationships with families, visitors, volunteers and community groups

• Supporting events and activities connected with the café

About You

We are looking for someone who combines strong hospitality experience with a positive, hands-on approach.

You will ideally have:

• Experience within a café, catering, hospitality or food-service environment

• Experience supervising or managing day-to-day operations

• Good baking and food preparation skills

• A sound understanding of food hygiene requirements

• Excellent customer service skills

• Strong organisational and time-management abilities

• The confidence to work independently and use your initiative

• Good communication and interpersonal skills

• A positive attitude towards working alongside young people

• A strong commitment to safeguarding and promoting the welfare of children and young people

Experience within a school, community or charity environment would be advantageous, as would experience supporting young people through employment or work-experience activities. A Food Hygiene qualification and/or experience of social enterprise or community business development would also be beneficial.

As part of our commitment to safeguarding and promoting the welfare of the children and young people, the successful candidate is expected to undergo an enhanced DBS check.

We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.

Refresh Recruitment Limited does not presently hold a Sponsorship License and while this status is reviewed regularly there is no present proposal to apply for such a License